Right of withdrawal
In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 30 days from the date of receipt of the products. In the case of multiple purchases made by the CLIENT with a single order and delivered separately, the term of 30 days. starts from the date of receipt of the last product. The CLIENT who intends to exercise the right of withdrawal must communicate it to LOFFREDO through an explicit declaration, which can be sent by registered mail to. or by e-mail at the address This email address is being protected from spambots. You need JavaScript enabled to view it.
Model of request for withdrawal:
- Herewith I / we (*) notify / notify (*) the withdrawal from my / our (*) contract of sale of the following goods / services (*) ordered (*) / received (*)
- Name of the consumer (s)
- Address of the consumer (s)
- Signature of the consumer (s) (only if this form is sent in hard copy)
- Date
(*) Delete the unused wording.
In case of exercise of the right of withdrawal, the CLIENT is required to return the goods within 14 days from the day on which he communicated to LOFFREDO his wish to withdraw from the contract pursuant to art. 57 of Legislative Decree 206/2005. The goods must be returned to PAOLOLOFFREDO EDITORE SRL - VIA UGO PALERMO 6 - 80128 NAPLES. The direct costs of returning the products are charged to the CUSTOMER. The goods must be returned intact, in the original packaging, complete in all its parts complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, LOFFREDO will reimburse the amount of the products covered by the withdrawal within a maximum period of 14 days, including any shipping costs. As foreseen by the art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, LOFFREDO may suspend the reimbursement until receipt of the goods or until the demonstration by the CLIENT that he has returned the goods to LOFFREDO. LOFFREDO will make the repayment by bank transfer, and if the CLIENT intends to exercise his right of withdrawal, he will have to provide LOFFREDO with the bank details: IBAN, SWIFT and BIC necessary for the repayment, by LOFFREDO.